Understand local saving, working files and upload · OurBooth
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Manage data and offline use3 min read

Understand local saving, working files and upload

Permanent saving, exporting to the system gallery and temporary working files are different. Working files are still needed for rendering, motion, printing and upload.

Version reference: Android 3.0.3 · iOS/iPadOS 1.2.1

Follow the section for your platform. Screenshots show native UI with demo data; menus depend on version, plan and device. Test-build features may not yet be in the public release.

Content reviewed: 2026-10-18

On this page

  • Before you begin
  • Android steps
  • iPhone and iPad steps
  • Check the result
  • If something goes wrong

Before you begin

Workflow diagram. Optional steps depend on event configuration.

Apple online media lifecycle

Apple online media lifecycle

Android steps

  1. 1Open Events → Create/Edit and set Save to gallery. This controls export to Android gallery/MediaStore.
  2. 2Review QR/email sharing and outputs separately. Disabling gallery export does not immediately delete all working files.
  3. 3Finish a session and check output locations and upload. Clean up only after the required copies are safe.
Android output and save-to-gallery settings. Native UI on a physical Android tablet with demo data.

Android output and save-to-gallery settings

Android output and save-to-gallery settings

iPhone and iPad steps

  1. 1Open Events → Create/Edit → Save Photos to Device. For an online event with Cloud Gallery access, turn it off if permanent local copies are unnecessary.
  2. 2In Offline Mode or without Cloud Gallery access, local saving must remain enabled to preserve results.
  3. 3Even with permanent saving disabled, let rendering, upload and session use finish. Active Live Photo, GIF, original, composite, print or share files must not be cleaned up yet.
  4. 4Cleanup occurs after all active outputs are acknowledged in the cloud and no longer in use. Failed/pending uploads still need files for retry.
iPad event, offline and saving form. Native SwiftUI UI on iPad Simulator with demo data.

iPad event, offline and saving form

iPad event, offline and saving form

Check the result

Operator check

Saving matches the intended policy, online results open in the guest gallery and failed-upload files remain available for recovery.

If something goes wrong

SymptomNext step
Space remains used after turning saving offCheck pending uploads and active use. The toggle does not mean space is freed immediately.
Want to uninstall to free spaceEnsure no local results or queues still need protection. Uninstalling/clearing data can remove recovery sources.
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Next guide

Restore data and recover pending uploads

Account recovery, frame downloads and photo uploads are separate processes. Check each one; successful sign-in does not prove every media file is available.

Recommended next

Set up your first event

Prepare one demo event until its outputs are usable. Once this journey works, repeat the final check with the configuration you will use for your guests.

Wrap up an event and hand over results

Close an event by checking results, uploads, payments and gallery access. Device cleanup is the final step after required data is safe.

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